Senior Claim Director
Company: Chubb
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description The Large Commercial Directors & Officers, Financial
Lines Senior Claim Director is responsible for investigating and
settling high exposure, high risk claims. Ensures high level of
customer service and claim file quality. This is a role focused on
technical claim handling for Chubb insured’s nationwide. In this
role you will manage complex directors and officers, transactional
risk and financial institutions liability claims. This role
requires an individual to be accountable for the handling and
disposition of claims including investigation, coverage
determination, reserving, negotiation and settlement or trial
strategies. This position will require some travel, as well as
coordinating with and servicing both internal and external business
partners. You will represent the company at meetings with
management and business partners, as well as at mediations,
arbitrations, settlement conferences and trials. Responsibilities:
Provides outstanding customer service and works well with the
insured and broker in the adjustment of complex directors and
officers, transactional risk and financial institutions liability
claims. Analyzes coverage and communicates coverage positions, as
warranted, under direction of supervisor and coverage unit.
Conducts, coordinates, and directs investigation into loss facts
and extent of third-party damages. Directs and closely monitors
assignments to experts and defense counsel. Evaluates information
on coverage, liability, and damages to determine the extent of
exposure to the insured and the company. Sets reserves within
authority or makes claim recommendations concerning reserve changes
to supervisor. Travels to conferences, mediations, and trials as
necessary. Travel ranges from approximately 0% to 25%, but it could
be more as dictated by business needs.Bachelor’s degree required.
Master’s degree or JD preferred. Seven or more years’ experience as
a claims professional or attorney with a high degree of specialized
and technical competence in the handling of high exposure claims
with emphasis on hands-on file and litigation management. Financial
Lines Liability (FL) experience in Directors & Officers,
Transactional Risk, Financial Institutions liability claims. Strong
background and demonstrated ability in dealing with significant
coverage matters. An understanding of the tenants of insurance and
legal principles. Knowledge of Commercial Insurance Financial Lines
coverage and services. Working knowledge of industry best practices
and procedures. An ability to work independently and assimilate
learning materials on many different subjects from various sources.
Excellent interpersonal communications and negotiation skills; and
an ability to deal with customers and business partners in a
professional manner. Ability to make prompt, intelligent decisions
based upon detailed analysis of complex issues. Demonstrated strong
relational skills particularly in adverse or high-pressure
situations. A law degree is not necessary but recommended. If you
do not already have one, you will be required to obtain an
applicable resident or designated home state adjusters license and
possibly additional state licensure. The pay range for the role is
$101,600 to $172,700. The specific offer will depend on an
applicant’s skills and other factors. This role may also be
eligible to participate in a discretionary annual incentive
program. Chubb offers a comprehensive benefits package, more
details on which can be found on our careers website . The
disclosed pay range estimate may be adjusted for the applicable
geographic differential for the location in which the position is
filled.
Keywords: Chubb, Levittown , Senior Claim Director, Accounting, Auditing , Jersey City, New York
