Receptionist

Company: Hassett Ford Lincoln Subaru
Location: Wantagh
Posted on: September 17, 2023

Job Description:

About Us: Hassett Ford Lincoln Subaru is a leading car dealership known for offering an exceptional selection of top-quality vehicles and outstanding customer service. With a commitment to excellence, we take pride in providing our customers with a positive and memorable car-buying experience. As we continue to expand, we are seeking a friendly, organized, and customer-oriented Receptionist to join our team. Job Summary: As the Receptionist/ BDC, you will be the first point of contact for our dealership, both in person and over the phone. Your warm and welcoming demeanor will create a positive impression on our customers and visitors. You will play a crucial role in ensuring smooth day-to-day operations by handling administrative tasks efficiently and providing excellent customer service. Responsibilities: Greet customers and visitors in a friendly and professional manner, directing them to the appropriate department or person. Answer incoming phone calls promptly and route them to the appropriate staff member or department. Respond to customer inquiries regarding appointment availability, pricing, and general dealership information. Manage appointment scheduling for service departments, maintaining an organized and efficient calendar. Assist with paperwork, data entry, and maintaining customer records accurately. Handle customer concerns and direct them to the appropriate manager when necessary. Coordinate loaner vehicles or alternate transportation arrangements for customers during more extended service appointments. Administer and schedule pick up and drop off of customers vehicles. Maintain a neat and organized reception area, ensuring it reflects the professionalism of our dealership. Requirements: Proven experience as a Receptionist, Front Desk Officer, or similar role, preferably in a customer-facing environment. Excellent verbal and written communication skills. Outstanding interpersonal skills, with the ability to create a positive and welcoming atmosphere. Strong organizational skills and attention to detail. Experience with Reynolds and Reynolds software is a plus Ability to handle multiple tasks efficiently and adapt to changing priorities. High school diploma or equivalent; additional certification in office administration is a plus. Benefits: Competitive salary and opportunities for career growth. Health, dental, and vision insurance coverage. Paid time off and holidays. Retirement savings plan. Employee discounts on vehicle purchases and services. A friendly and supportive work environment. How to Apply: If you are a customer-focused individual with excellent communication and organizational skills, we would love to have you join our team as a Receptionist and BDC! To apply, please send your resume and a brief cover letter describing why you are interested in this position and how your skills align with the role. Hassett Ford Lincoln Subaru is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable laws. We look forward to welcoming a dedicated and personable Receptionist/BDC to our Hassett family! Employment Type: Full Time Years Experience: 1 - 3 years Salary: $19 - $21 Hourly Bonus/Commission: No

Keywords: Hassett Ford Lincoln Subaru, Levittown , Receptionist, Administration, Clerical , Wantagh, New York