Desktop Support Technician [Must Have Imaging Computers & SCCM] - Trenton, NJ/100% onsite
Company: STI
Location: Trenton
Posted on: April 1, 2026
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Job Description:
Desktop Support Technician Trenton, NJ 7 Months This is 100%
onsite role. Description: Responds to help desk tickets and works
with vendor support contacts to resolve technical problems with
desktop computing equipment and software. The Desktop Support
Technician supports in-house teams and responds in person to
helpdesk tickets. Responds to help desk tickets. Works with vendor
support contacts to resolve technical problems with desktop
computing equipment and software. Ensures desktop computers
interconnect seamlessly with diverse systems including associated
validation systems, file servers, email servers, computer
conferencing systems, application servers and administrative
systems. Builds and configure new user workstation equipment set
(PC, desktop image, phone, peripherals, software, user accounts).
Troubleshoots basic network, software, and printing problems.
PREFERRED QUALIFICATIONS: Experience with various technologies and
roles including PC/laptop break/fix, HW/SW installation and
configuration. PLEASE INCLUDE JOB DETAILS, TASKS, AND
RESPONSIBILITIES SPECIFIC TO THIS REQUISITION This position will be
responsible for providing on-site computer/tablet/peripheral
technical support including but not limited to answering inquiries,
resolving computer, network, application and Internet connection
issues via phone, e-mail, and remote connection or in person and
walk user through problem-solving process. Identify and escalate
situations requiring urgent attention and notify primary HIT
Deskside team when problems are reported based on a specific work
activity or location; prepare activity reports and re-direct
non-deskside problems to the appropriate project team resource. The
position will also be responsible for imaging computers, encrypting
hard drives and deploying new/re-imaged computers. This position is
not purely phone support and will be 100% on site at the address
listed. Project will not extend beyond the current dates based on
due to the end of federal grant funding.
Keywords: STI, Levittown , Desktop Support Technician [Must Have Imaging Computers & SCCM] - Trenton, NJ/100% onsite, IT / Software / Systems , Trenton, New York
