Mortgage Lending Specialist/ Inside Origination

Company: Bethpage Federal Credit Union
Location: Bethpage
Posted on: September 4, 2024

Job Description:

Bethpage has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation. To review our values and behaviors, please visit The Brand is You.The salary rate for this role is $19.24 per hour + commission.This role has the opportunity to work remotely.(Commission, Non-Exempt)Responsibilities Include:Provide prompt initial response for mortgage lending inquiries in accordance with goals with a focus on delivering an exceptional member experience. Utilize Salesforce CRM as primary record of contact.Conduct a consultative review to uncover and analyze member needs and provide an appropriate solution; set member expectations, explaining mortgage programs and processes; gather and review member documentation prior to submission to the Fulfillment Center.Maintain an understanding of Bethpage mortgage program guidelines, policies and procedures while identifying inter-departmental cross sell opportunities.Manage a pipeline of purchase and refinance loans while acting as the single point of member contact between the fulfillment center, settlement and service vendors.Responsible for individual KPIs which contribute to the financial success of the organization.Comply with all aspects of Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC) and Consumer Financial Protection Bureau (CFPB) regulatory requirements as it relates to this position.Support related areas of the team as needed. Support departmental initiatives (i.e. ARM modification program, mortgage recast).State(s) Licensed: National Mortgage Licensing SystemComputer Skills: Windows, Internet proficient and MS Excel and Word skills. Proficient in Mortgage Cadence, cView, OSI and SalesforceExperienceRequired1 year(s): 1+ years in a sales or telesales. Prior lending experience a plusEducationPreferredBachelors or betterLicenses & CertificationsRequiredNMLSSkillsRequiredCollaborativeSalesBehaviorsRequiredLeader: Inspires teammates to follow themEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsRequiredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsGoal Completion: Inspired to perform well by the completion of tasksby Jobble

Keywords: Bethpage Federal Credit Union, Levittown , Mortgage Lending Specialist/ Inside Origination, Other , Bethpage, New York