LevittownRecruiter
the smart solution for Levittown jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Levittown
Posted on: September 7, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLPatriceA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Levittown , Inbound Travel Consultant, Professions , Levittown, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Work from Home Benefit Consultants (FT/PT)
Description: Solid 25 year old health benefits discount company is looking for people with a desire to help
Company: AmeriPlan
Location: Jersey City
Posted on: 09/25/2018

Intermodal CDL-A Owner Operator - Excellent Home Time [NJ] - West Baby
Description: CDL-A Owner Operator Intermodal At Hub Group Trucking, we know that miles and compensation are just part
Company: Hub Group Trucking
Location: West Babylon
Posted on: 09/25/2018

Part-Time Shopper/Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Voorhees
Posted on: 09/25/2018


Dedicated Class A CDL Truck Driver - Home Weekly!
Description: SWIFT DEDICATED REFRIGERATED OPPORTUNITY 5000 Sign on Bonus HOME WEEKLY NO TOUCH FREIGHT Advantages of Swift Dedicated
Company: Swift Refrigeration
Location: Chester
Posted on: 09/25/2018

New Class A CDL Drivers
Description: If you recently got your CDL-A, let TOTAL help you get the 'behind the wheel' training you need After you graduate from truck driving school, Total builds on that training to make sure you are prepared, (more...)
Company: Total Transportation of Mississippi, LLC
Location: New Brunswick
Posted on: 09/25/2018

Supplement Your Warehouse Income - Grocery Shopping
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Thornton
Posted on: 09/25/2018

Local Dedicated Class A CDL Truck Driver
Description: SWIFT DEDICATED REFRIGERATED OPPORTUNITY Out of Pottsville, PA 5000 Sign on Bonus HOME DAILY NO TOUCH FREIGHT Advantages
Company: Swift Refrigeration
Location: Bethlehem
Posted on: 09/25/2018

CLASS A CDL TRUCK DRIVER - $1904/wk -Top Pay Certified Carrier
Description: bonus driver trucks trucking br br CLASS A CDL TRUCK DRIVER - 1904/wk -Top Pay Certified Carrier br br BASE PAY 0.57 per mile PLUS Band Pay br br br New Driver Transition Pay br br (more...)
Company: Barr-Nunn Transportation, Inc.
Location: Sicklerville
Posted on: 09/25/2018

Local CDL A Truck Drivers - Home Daily!
Description: Reddy Raw Inc. We are currently hiring Local CDL
Company: Reddy Raw Inc
Location: Mount Vernon
Posted on: 09/25/2018

OTR Class A CDL Truck Drivers
Description: Isn't it about time your safe driving record paid off If you've been accident free for the last 3 years, Total Transportation will start you at 45-- per mile SOLO DRIVERS: Start at 40-- to 50-- per (more...)
Company: Total Transportation of Mississippi, LLC
Location: King Of Prussia
Posted on: 09/25/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

Levittown RSS job feeds